AI Voice Agents &
Automation for
Melbourne SMEs

Reduce admin workload. Handle enquiries automatically.

Book a free 20-minute consult

What We Do

EriceriaLabs helps small businesses reduce repetitive admin work using AI voice agents and practical automation.

This includes handling inbound calls, enquiries, bookings, and follow-ups — so your staff can focus on customers instead of phones and inboxes.

Everything is designed to be simple, reliable, and aligned with how your business already operates.

Common Problems We Solve

If any of these sound familiar, automation can help:

Missed calls during busy hours
Staff spending hours answering the same questions
Enquiries not being followed up consistently
Bookings handled manually across multiple systems
No clear view of daily activity or missed opportunities

We focus on reducing these friction points — not replacing your team.

Services

AI Voice Agents

  • Answer inbound calls
  • Handle FAQs (hours, pricing, availability)
  • Capture customer details
  • Route or book appointments
  • Escalate to staff when needed

Business Automation

  • Lead capture & follow-up (SMS, WhatsApp, email)
  • Booking confirmations, reminders & review requests
  • Inbox and admin task automation
  • Simple reporting for owners

All solutions are scoped and implemented per business.

Pricing

Transparent pricing. No hidden fees. All projects include setup, training, and handover.

Starter

Perfect for small businesses getting started with automation

AUD $800/project
  • Free workflow audit
  • Basic automation setup
  • 1-2 automation workflows
  • Email/SMS follow-ups
  • Training & documentation
  • 30-day support
Get Started
Most Popular

Professional

Most popular for growing businesses

AUD $1,800/project
  • Free workflow audit
  • AI voice agent setup
  • 3-5 automation workflows
  • Multi-channel follow-ups
  • CRM integration
  • Training & documentation
  • 60-day support
Get Started

Enterprise

For businesses with complex needs

Custom/project
  • Free workflow audit
  • Custom AI voice agents
  • Unlimited automation workflows
  • Full system integration
  • Custom reporting
  • Training & documentation
  • 90-day support
  • Ongoing consultation available
Contact Us

All prices in AUD. Payment plans available. No long-term contracts.

Who We Work With

EriceriaLabs works with small and medium businesses in Melbourne, including:

Clinics & allied health practices
Fitness studios & gyms
Hospitality & service businesses
Professional services

If your business relies on phone calls, bookings, or enquiries, this is a good fit.

How It Works

1

Free workflow review

We review how calls, enquiries, and bookings are currently handled.

2

Solution design & setup

We implement AI voice agents and automation tailored to your business.

3

Testing, training & handover

Your team understands exactly how everything works. No lock-in.

Projects are delivered as consulting and implementation services.

What Clients Say

"EriceriaLabs set up an AI voice agent for our clinic. We went from missing 30% of calls to capturing every enquiry. Game changer."

Sarah Chen

Practice Manager at Melbourne Dental Clinic

"The automation they built saves us 10+ hours per week on follow-ups. Our team can focus on clients instead of admin."

Michael Torres

Owner at FitZone Gym

"Professional, fast, and actually understands small business needs. No tech jargon, just solutions that work."

Emma Wilson

Director at Wilson Physiotherapy

"Best investment we've made this year. The AI handles our bookings perfectly and our customers love it."

James Park

Owner at Park Pilates Studio

* Testimonials from real clients. Names and businesses may be anonymized for privacy.

Why EriceriaLabs

Focused on workload reduction, not hype
Short-term consulting & implementation
Clear scope and pricing
Works with existing systems
Based in Melbourne

The goal is practical improvement — not complexity.

Frequently Asked Questions

About

EriceriaLabs is a Melbourne-based automation consultancy focused on AI voice agents and operational efficiency for small businesses.

We work directly with business owners to design and implement solutions that reduce manual work and improve consistency. Our approach is practical, transparent, and focused on real results - not buzzwords.

Based in Melbourne, we understand the unique challenges facing Australian SMEs and design solutions that fit local business needs.

Get in Touch

If you want to reduce missed calls and admin workload, we can take a look. Book a free consultation or send us a message.

Or send us a message

We'll respond within 24 hours. No spam, ever.